Bob Lowry on Pool Service Rookie Mistakes
New pool service pros often inherit “rules” like keeping free chlorine at 2–4 ppm and calling it good, then wonder why algae keeps coming back. A core mistake is not understanding how cyanuric acid (CYA) changes chlorine strength. With CYA in the water, most chlorine becomes bound and only a small fraction is immediately active as sanitizing hypochlorous acid (HOCl). Add in the way pH shifts HOCl versus OCl-, and the effective killing power can drop fast. That is why a pool can test “high chlorine” and still grow algae. If you run a pool service business, this is one of the most important pool chemistry concepts for consistent, algae-free results and fewer emergency cleanups. Once you accept that the active sanitizer is what matters, the free chlorine target has to scale with CYA. The practical field rule discussed is simple: keep free chlorine at about 7.5% of the cyanuric acid level to prevent algae. So if CYA is 100 ppm, free chlorine needs to be about 7.5 ppm, not 3 ppm. This refra...