Monday, December 10, 2018

Riptide Vacuum System Steering Knuckle Upgrade!

The Riptide Vacuum System now comes standard with the Steering Knuckle for the Vacuum Head. This added accessory makes the Riptide Vacuum much more maneuverable in a pool and it will allow you to easily turn and pivot the vacuum head while pushing it along the bottom or on the step area of a pool.  The Steering Knuckle takes the Riptide to the next level.

 I have used the Riptide for about a year before the Steering Knuckle and it was not hard to maneuver to begin with. The Steering Knuckle does add a new layer of mobility especially if you want to change directions while you are moving the vacuum head forward and backwards in a single motion. It allows for you to simply turn your pool pole to change the angle of the vacuum head instead of stopping and lifting the vacuum head up and then turning it. It also makes vacuuming the step areas easy as you can adjust the vacuum head without lifting it up.

With the Riptide’s extra wide vacuum head, being able to steer it while in motion makes for a much quicker clean-up. The Steering Knuckle comes standard now when you order the Riptide SL or Riptide XL Vacuum System. Here is some more about the Riptide Vacuum System:

The Riptide Vacuum System is an essential tool if you service pools that get destroyed by the winds, or if work in an area where the pools get a lot of large debris all season long. For the homeowner or service tech who doesn't want or need the SL cart, you can now order the Riptide Vacuum Head with just a Battery Box, the Riptide XP.

Riptide has recently revamped the power switch and plug on the SL Cart and the XP Battery Box. To say that the power switch and plug has been upgraded would be an understatement. The new design has been tested thousands of times making it the most reliable plug in the industry. I doubt if the switch or plug will wear out for years, it is that good. It literally takes both hands to plug the vacuum in, I feel like Dr. Frankenstein starting up the reactor every time I plug the vacuum in – “It’s alive!” You can rest assured that whenever you plug the vacuum in it will turn on and it will never get pulled out when vacuuming a pool.

The SL Cart can hold up to a class 27 100 Ah battery which gives you about 6-8 hours of vacuuming time with the Riptide. I prefer a 55 Ah or a 35 Ah battery to make the cart a bit lighter. You will get less vacuuming time but the battery is easy to charge each day so it is not a major drawback to use a smaller battery.

The cart also features large rugged rubber wheels that are ideal for rough yards and step areas. This is a very light weight cart and even with the battery in the bottom, the wheels make it effortless to pull the cart over any terrain. It is also very well balanced and even pulling it up hills it is very steady. The handle on top is adjustable, so you can turn it at an angle for different heights, making it even easier to pull.  

Riptide SL Pool Vacuum System
Riptide SL Transport Rack (Hitch Mount)
One Pole Coupler
One Leaf Rake/Brush Adapter
One Steering Knuckle
One Standard Pole Adapter
One Standard Bag

Riptide Videos:
Riptide SL Pool Vacuum System Review & Overview:
Riptide SL Pool Vacuum System Set Up Video:
Riptide Battery Box: Riptide XP Optional Accessory or Stand Alone Purchase with Vacuum Head:
Fastest Way to Vacuum up Leaf Debris on Your Pool Route: Riptide SL Pool Vacuum System:
Riptide Vacuum System Bag Overview: Spotlight on the 60 Micron Bag and the Heavy Net Bag:

Monday, December 3, 2018

How to Fix an Err 0002 on a Pentair SuperFlo Vs Pump

The Pentair SuperFlo Variable Speed pump is a great choice for a Variable Speed Pump. I like the fact that it can down convert the voltage and be used at 120V as well as at 230V. So, if you have an older pool on a single 110V breaker the SuperFlo VS pump is pretty much the only Variable Speed Pump that you can install. It is very reliable and will give you years of great performance. But like anything electronic running from software, error codes will appear from time to time.

If you see that your SuperFlo VS is not running as scheduled, flip open the top and see if there is an error code of some kind. The screen will display an error code as Err and then display a number. The most common one is the Err 0002 and it is usually caused by the impeller getting clogged and the pump is unable to prime. It is probably a built-in failsafe so that the pump doesn’t overheat and become damaged. The Err 0002 will prevent the pump from running until you clear the blockage.

So, if the pump is on, hit the start/stop button to turn it off. There are two ways to clear the blockage. The method I always use is to remove the pump lid and pump basket, then I spin the impeller with a screwdriver. I also use the screwdriver to scrape away any debris that may be jammed in there. Once the impeller spins freely the blockage has been cleared.  Fill the pump up with water and put the lid back on.

The second method is to use a ¼” Allen Wrench and insert it into the back of the pump. Gently turn it back in forth until the impeller begins to spin freely again. It may take a bit of effort. Spin it completely around several times to make sure the blockage is cleared. Doing this may free the blockage.

Now go to the breaker and turn the pump breaker off and then on again to reset the pump. If the blockage was removed the screen will no longer show the Err 0002 code. You should be able to press the start/stop button to start up the pump. It will then begin to go into the priming mode and then start up. If the Err 0002 code is still on the screen, try the above steps one more time and reset the pump again.

The Err 0002 can also indicate a wire is loose in the pump or a poor connection. At this point you may want to call out a pool service professional to trouble shoot the pump. But more than likely when you clear the impeller jam the pump will start up and run like normal. You should not need to do any other troubleshooting unless the Err code does not clear after one or two resets.

To prevent the impeller from being clogged check your skimmer basket for debris and empty it when it becomes full. Also make sure both the skimmer and pump basket do not have rips or tears which could allow debris to get through and into the pump impeller. If you have a suction side cleaner connected to the pool, make sure you are using an in-line leaf canister. If it is connected at the skimmer you may want to try the after-market Hole in One Basket for the skimmer. If you get really fine particle debris, you can insert a filter sock or filter saver in the skimmer basket to trap the smaller particle debris that can fit through the pump basket and enter the impeller.

The Hole in One Basket: Connect a Cleaner at the Skimmer and Prevent Debris from Clogging the Pump!: