Pool Not Running? Start Here
Pulling up to a service stop and seeing a stagnant, debris-covered pool is one of the most stressful moments in pool service. The water looks dull, the surface is still, and you immediately wonder whether you’re facing a quick fix or a major equipment repair. This guide follows a practical pool troubleshooting flow for when the pool pump is not running: start with what you can confirm in seconds, then move methodically through pump startup issues, electrical power checks, and the less obvious human factors that can shut a system down. For pool service pros, having a repeatable diagnostic checklist reduces wasted time, protects equipment from further damage, and helps you explain the problem clearly to the customer. The fastest win is often the most visible: water level. If the water drops below the skimmer, the system can suck air, lose prime, and in some cases overheat until the pump shuts itself down. Newer skimmers may have a float diverter valve that automatically shifts...