Posts

How the Pool Industry Can Lead in Water Conservation – Terry Arko

Image
Water scarcity no longer sits on a far horizon for pool owners and service pros; it is here and shaping how we build, filter, and maintain pools. The old habits—hosing decks, routine backwashing, and full drains every few years—made sense when water felt endless. Today, drought cycles, stressed aquifers, and stricter municipal policies put pools under a spotlight. The good news is that pools can be part of the solution. With smart filtration choices, measured chemistry, and a mindset shift from water as commodity to water as asset, we can protect clarity, protect budgets, and protect a resource that keeps getting tighter. This episode traces the evolution from 1970s practices to present-day stewardship, and it offers a practical roadmap any operator can follow. History explains how we got here. During earlier droughts, restrictions focused on lawns and outdoor watering schedules, not pools. That changed after California’s severe 2012–2016 drought, when policymakers questioned new pool ...
Post a Comment
Read more

Bob Lowry’s Legacy In Every Backyard with Terry Arko

Image
 Bob Lowry’s name still carries weight on pool routes for a simple reason: his chemistry lessons work the very next day. This conversation with Terry Arco traces how those lessons are being condensed, modernized, and delivered to pool pros across the country in 2026. The core idea is practical education for residential service techs who face tight schedules and shifting water conditions. Rather than asking pros to sit through a six-hour seminar, Terry explains how the essentials of water balance, cyanuric acid management, and free chlorine control can be taught in focused sessions that respect the realities of field work while preserving scientific rigor. At the center of this push is an abridged course derived from Bob’s 252-page Pool Chemistry for Residential Pools and its concise 26-page companion, Pool Chemistry for Service Pros. The shorter format keeps the vital principles intact: understanding Langelier Saturation Index (LSI) to prevent scale and corrosion, managing CYA to p...
Post a Comment
Read more

Upgrading Your Pool Tools for 2026

Image
 The new season is the perfect time to audit your truck and upgrade the tools that decide your pace, quality, and profit. We start with the backbone of daily service: the pole. Carbon fiber poles have matured into a clear win for pool service pros because they’re lighter, stiffer, and more durable than aluminum, which means fewer sore backs and faster control when netting, brushing, and vacuuming. Among SkimLite, Ultimate Pool Tools, and Primate, the Primate pole stands out for its feel, balance, and vertical lever locks that adjust fast with one hand. The 3-piece Primate 3X collapses to six feet for small truck beds yet extends to cover most pools from one side, reducing time and fence-dings. If your route demands a 2-piece, the 8x15 2X works well, but the key is investing in a lighter, stronger pole that you grip 90% of the day. Vacuum systems have diversified, and choosing right can change your week. Cart units like Riptide and Hammerhead still rule heavy debris and large proper...
Post a Comment
Read more

Breaking Into Commercial Pool Service

Image
 Commercial pool service looks glamorous from a distance: bigger checks, steady contracts, and name recognition with HOAs and property managers. Up close, the margins collapse if you bid like a residential route and ignore compliance, access, and payment risk. The fastest way to protect profit is to price for the real workload and add a defined headache factor. That premium covers health department inspections, chemistry logs, weekend surges, and gate or access problems that spike usage. It also buffers late payments from management companies. Treat commercial work as a different product with stricter standards, not a scaled-up backyard job. Start with demand: HOAs, apartments, hotels, and community centers often must collect multiple bids. This is your opening if your online presence makes you discoverable for “commercial pool service” and local city names. Use SEO and targeted ads that call out HOAs, property managers, and compliance. Then, build direct pipelines. Call management...
Post a Comment
Read more

Pool Route Tips You Can Use This Week

Image
Reliability in pool service begins long before you lift a leaf rake. The core shift is moving from ad‑hoc tasks to an ingrained routine that repeats at every stop. Consistency keeps clients confident and keeps you safe. Doing pools on the same day and around the same time each week helps homeowners anticipate your visit, but the deeper value is mental rhythm: clean in a set order, check baskets at a defined point, and dose chemicals last so you never wonder two stops later if you treated the water. A reliable routine also cuts risk. Skimmer lids left off cause sprained ankles; placing your vacuum hose through the deck into the skimmer creates a physical reminder underfoot so you don’t step into an open hole. Little habits like a final glance back for the chlorine floater protect both your body and your reputation. Timing your arrival to match running equipment turns minutes of guesswork into seconds of clarity. When the pump is already on, minor leaks show themselves, cleaners that sho...
Post a Comment
Read more

Why Verbal Pool Agreements Eventually Fail

Image
Clear agreements turn messy pool jobs into manageable work. Too many service pros rely on verbal promises, then face blame when stains, cloudy water, or old equipment fail at the worst moment. The core fix is simple: put expectations in writing. A one-page service agreement and targeted waivers for special work like green pool cleanups and acid washes clarify scope, timing, risks, and client duties. They are not ironclad legal contracts, but they defuse disputes, set a steady tone, and keep your cash flow on track. When a client can read what you do, when you do it, and what you don’t cover, small issues rarely grow into cancellations or chargebacks. Start with a basic service agreement that outlines what you service each visit, billing cycles, late fees, and cancellation terms. Spell out what’s included versus billable extras like filter cleans, parts, or emergency visits. Add weather exemptions, vacation pauses, and chemical policies so rain, heat waves, or supply swings don’t become...
Post a Comment
Read more

The Truth About “Budget” Pool Customers

Image
Budget-conscious clients are a reality in pool service, and they can come from any income level. Some are wealthy homeowners who got that way by pinching every penny; others are families simply trying to make ends meet; some view frugality as a cultural value. The common thread is the pressure they put on your time, tools, and patience. When an owner refuses to replace a dying pump or a rusted filter because it still technically runs, you feel that friction in longer service times, unreliable outcomes, and the constant sense that you’re failing their pool despite doing your best. The key is knowing when to accommodate and when to draw a line, because not every cost-saving request is harmful, but many become a slow drain on your business. Consider old equipment that limps along. You can explain performance loss, vacuuming limits, and filtration inefficiency, yet a client might counter that they only care the water looks blue. That mindset undermines your service standards and steals min...
Post a Comment
Read more