Harold Evans: This Is What Makes a Pool Company Great
A great pool service business is not just about keeping water clear. It is about making the pool serve the homeowner emotionally by creating a space for family bonding, relaxation, and health. Harold Evans frames water as an experience: how it smells, how it feels on skin, and whether people want to stay in it. That mindset changes how you sell and how you service, because “good-looking” water can still be harsh. Balanced pool water chemistry matters for swimmers, surfaces, and equipment, and it starts with understanding LSI balance and how your choices affect corrosion, scale, and comfort. When you treat the backyard like a place people live, your standards rise fast. One of the most practical takeaways is the case for removing contaminants chlorine struggles with instead of just adding more sanitizer. Enzymes come up as a tool that can reduce oils and organics that fuel chloramines and that “chlorine smell” people hate. The point is not hype or product pushing; it is performance. If ...