Several factors contribute to making a swimming pool product "good." These factors generally revolve around the product's effectiveness, durability, safety, ease of use, and overall value. Here are some key considerations:
Performance and Effectiveness:
If a product doesn’t do what it intends, it is not a good product. Many products fall somewhere into a range of effectiveness. For example, if you pay $1,600 for the Polaris Alpha IQ you would expect it to leave your pool spotless. And, it does just that. It is one of the most effective robotic pool cleaners on the market today. The primary criterion is how well the product performs its intended function. This could include water cleaning, maintenance, or enhancing the swimming experience for pool products.
Durability and Quality:
If a product costs $130.00, you expect it to hold up like a $130 product. PoolSkim is a good example of this. There really are no moving parts and it is just a molded piece of plastic. So, it will last for years and years. A good pool product should be built to last. It should be made from durable materials that can withstand exposure to pool chemicals, UV rays, and weather conditions.
Ease of Use:
There is no doubt that consumers like easy. If you make something requiring more thought beyond opening the box and plugging it in, you are asking for trouble. A lot of negative reviews online are just user errors. That is why a grand instruction manual is a must.
Value for Money:
It’s a no-brainer that pool industry products are expensive. It’s a niche market and very seasonal, so it makes sense the manufacturers would want to capture 12 months of profit in 6 months. So, there is a built-in price for that reason, and everything costs more in the pool industry. But we also want value for our money. The Riptide SL Vacuum System is an excellent example of value for the price. $1,800 later, you can clean pools twice as fast and sleep easy at night during a windstorm, knowing that the next day, you have the weapon of choice to clean the pool quickly and effectively.
Customer Service: Riptide is again a great example of excellent customer service. If you have a problem, they will do everything they can to solve it. If you can’t get the product aftercare, you are hoping every day that the product will not fail. It’s critical to have excellent warranty service and customer support. The cheaper the product, the less support you will have. The more expensive, the better customer support. It is built into the pricing. If you purchase a Dolphin Liberty 200 Robotic Cleaner and have a problem, Maytronics, the parent company, will warranty it and repair it. If you buy a Robotic Pool Cleaner on Amazon, you are usually out of luck. But again, the price point will reflect that.
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