Best Way to Run Your Pool Service Business with Harold Evans of Orenda

There is more to running a pool service business than just showing up each week. That is the easy part. Having a good grasp on why things happen with the pool chemistry is another matter entirely. Dealing with customers and learning how to treat them right takes tremendous effort and few will make that effort. 


Treating your customers how you want to be treated extends further than just the pool service company. Those that supply chemicals and equipment to the industry should also be building relationships. And it all boils down to relationships. How you want to be treated and how you treat others. Being successful means that customers will refer you to friends and family. One way to gauge your success is by looking at a pie chart of how you land new customers. If over 50% of that is referrals you are winning. 

Harold Evans of Orenda has been on each end of the spectrum and although he is now running a major manufacturer of pool chemicals, Orenda Technologies, he also has a thriving pool service company in Texas as well. -

Here is more from Orenda Technologies:
“Water is a precious resource, and we strive to make it clean and beautiful. Orenda has a philosophy of minimalism and proactive pool care. Why be proactive? Because prevention is always easier than correction, and we want to help educate the pool industry and pool owners about it. The vast majority of pool issues are preventable, and that's why we published our Four Pillars of Proactive Pool Care.

For many years, Orenda was primarily a specialty chemical manufacturer, building a business on quality, professional-grade products, and reputation. We have since evolved into an education company. We have invested heavily in building the pool industry's leading mobile app and dosing calculator, have a library of helpful videos, and a growing list of educational articles in our blog. In 2019 we released Orenda Academy, which is another free resource for anyone to learn more about pool management.

We want to deliver the best water quality possible, with the fewest chemicals. The Orenda line of professional-grade, eco-friendly specialty pool chemicals help our customers get there. But our chemicals merely complement our program, which is a series of improved habits and behaviors to optimize water management.

Let’s stop guessing and “eyeballing it”, and instead dial in our behavior and habits. Orenda is here to help.

NSF mark, CE-clarifier, Orenda NSF
Commitment to Science and Safety
Our commitment to science and safety is unparalleled in the aquatics industry. To demonstrate that commitment, ALL of our products are certified to NSF/ANSI Standard 50, the recreational water standard. Orenda chemicals are powerful and concentrated, yet safe.

You can visit their website to learn more: https://www.orendatech.com/


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