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Hayward Phoenix Troubleshooting
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The Hayward Phoenix is a Leslie’s Retail only cleaner and is available at your local Leslie’s store. It is in the same Hayward family of cleaners as the Poolcleaner and Aquanaut and note that these parts are the same ones for all three cleaners. The Hayward Phoenix is a solid cleaner but it will wear out over time just like any other product.
The one part you will need to change more often than any other is the rubber tires. Depending on how long you run your pool and the pool surface type will determine the tire lifespan. Generally speaking, you should get at least 15 months to 18 months out of each set of tires. For best performance, once the wear mark is reached I suggest changing the tires. For the four-wheel version, I like taking the front tires when worn and just cutting the hump off. Then I put them on the back tires, thus saving $50.00. I then put a new set of tires on the front.
The best thing about this cleaner is that Hayward sells what they call the Lower Body Conversion Kit – which is basically the entire bottom with the gears and driveshaft, plus 2 new wheels. For $120 or so you can have technically a brand new cleaner in 10 minutes.
To learn more about the lower body conversion kit you can watch this video:
https://youtu.be/4hg1qP3dHNI
To order parts for the Phoenix you can stop by your local Leslie’s or shop online here:
Another issue that you may run into is that large debris will jam the cleaner. A good way to solve this problem is to remove one or two vanes from the V-Flex turbine. It will still function fine and with the vanes removed larger debris will pass thru. Also in some cases, a small pebble will get under a vane and lift it up causing it to get jammed. Simply remove the vanes and clear out any pebbles.
The wall-climbing ability is dependent on the pool pump size and flow. Basically, if you have poor flow the cleaner will only climb the walls to the coves or partial walls. If you have a powerful pump (1.5 to 2.0 hp) and good flow, by inserting the large suction inlet the cleaner will generally climb to the water line in a plaster and PebbleTec pool. Note that for a Tile or Vinyl pool the wall-climbing ability will be less.
There is always the question of getting the 2-wheel or 4-wheel model. If your pool is more than 8 feet deep get the 4-wheel model. Also, if your pool is large and the skimmer is on the far end, go with the 4-wheel model as it comes with two extra one-meter hose lengths. For a small or medium pool, I suggest the 2-wheel model. I also suggest a 2-wheel model for a large pool with a side port, vacuum port in the middle. But when in doubt, go with the 4-wheel model.
I have over 900 videos on my YouTube Channel: Swimming Pool Tips and How-To - so I have compiled an Index for you to help you find a video on a topic that you are having an issue with or want to learn more about. I hope this helps you find the information you will need to keep your pool looking sparkling every week. Website: http://www.swimmingpoollearning.com/ Coaching Site: https://poolguycoaching.com/ Podcast Site: https://www.thepoolguypodcastshow.com/ eBook: https://www.swimmingpoollearning.com/swimming-pool-care-ebook Listen to my weekly Podcast: Podcast on iTunes: https://itunes.apple.com/us/podcast/the-pool-guy-show-podcast/id1257613192 Google Play: https://play.google.com/music/listen#/ps/Imhdwnal25iyl4c2yfceih2ni4y Spotify: https://open.spotify.com/show/4vBthPxqaNIAlw4LFVB2m3 A Above Ground Pool Care & Maintenance - The Ultimate Guide: https://youtu.be/j-hlTRSC0Fk ACID Magic User Friendly Muriatic Acid Alternative with 90% Less Fu
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One of the biggest issues you will run into with anything connected to an AC power is if that device or equipment is receiving power. In the pool service industry, this often is the case when you find that a pool pump won’t turn on. Or if a pool timer doesn't on, is it receiving power? Also for repairs with so many breakers being unmarked, how do you know you turned off the right breaker. Bottom line, a non-contact detector like the Mr. Pen is an easy way to see if power is going to the equipment/device and the line is active. A non-contact voltage detector is just that. You don’t need to make contact with the line like with a Multimeter. Plus you don’t need to adjust any settings or knobs to get a voltage reading. Simply hold the Mr. Pen over a cord or wire whip and if there is AC power a red light will turn on and an audible beep will come out of the device. A very easy way to tell if power or a current is present. To order: https://www.amazon.com/dp/B092LFYTG5?&_encoding=UT
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