KREEPY KRAULY GREAT WHITE & PENTAIR Dorado TIPS & Troubleshooting

The thing I like about the Pentair Great White and Dorado cleaner is that they have very simple engineering. Not to say the engineering is not great, just that the cleaners are easy to work on. The same engineer who designed the Navigator, Sand Shark and PoolCleaner had his hands on designing the Pentair Great White.



One of the things I focus on in the video is that the thin metal piece called the Ratchet Tab. This small metal piece is what catches on the Ratchet Gear and causes the Cam to spin. If this Ratchet Tab is bent a little too much outwards it won't catch on the Ratchet gear and the cleaner will not go into it's turn cycle. This is probably the main problem you will have with the Great White or Dorado cleaner.

Simply open the cleaner and bend the Ratchet Tab inwards so it will catch on the gear. In fact the brand new Great White I purchased that you see in this video was not going thru it's turn cycle when I installed it. By bending the Ratchet Tab inwards I solved the problem and it is working great now. This Ratchet Tab has to be set exactly at the right angle or the cleaner will not turn properly. It is not a manufacturing defect but part of the overall design. A quick an easy fix.

So if your cleaner is not turning check this Ratchet Tab first as it is likely the source of the problem. Do this first also before replacing the parts on the cleaner. If your cleaner is older than 2 years then the gears may also be wearing out – Specifically the Ratchet Gear that the Ratchet Tab rubs against.

It is a very smart design with only one set of gears and an Oscillator that moves back and forth, vibrating and moving the cleaner. So over time the only part that wears out is the gears that turn the Oscillator. Pentair sells all the gears as a kit, along with the Oscillator for around $80.00. Once you install that the cleaner is practically rebuilt.

Here is the link for the Oscilator Assembly:

There are three more gears that can be replaced but they are longer lasting than the Oscillator gears and sit furthur down the shaft. They are called Idler gears and can also be easily replaced. There are three of them. Here is the link for those three gears:


The unique turn cycle of the Great White and Dorado Cleaner is controlled by the Lift Brush that extends and is controlled by a Cam that spins along as the gears turn. This Cam has three prongs with different size notches on it. Once it gets to the large notch the Lift Brush fully extends on the bottom and the cleaner goes into it's turn cycle. Very original and effective engineering went into the design of the Cam and Lift Brush. Here is the link if you need to replace the Cam on the cleaner:


The cleaner comes with a one year warranty and with regular 8 hour per day use you should get a good 2 years out of most of the parts. Changing the parts is very simple and the video I filmed should be an easy guide for you.

As time goes on the main Brush Ring will also wear down. It is easy to replace and is very long lasting. Think of your pool brush and how long the bristles last on it and you will have an idea od how long the brush will last on the cleaner. Here is the link for the Brush Ring:


So that is a quick rundown of the parts and replacement parts for the Pentair Great White and Dorado Cleaner. Note that the Dorado has the same internal parts as the Great White.

Related Videos:
Pentair DORADO™ Suction-Side Pool Cleaner Review: https://youtu.be/eN8ADVhpEF4
KREEPY KRAULY® GREAT WHITE® Suction Side Cleaner Review:
Pentair DORADO™ Set Up and Installation Video:https://youtu.be/8YflHTmv3MY

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