How to Achive Success in Your Pool Service Company
Our business success is often based on our skill level, how well we clean and maintain a pool, and how we deal with people. You are running a swimming pool "service" company, so that places you in the hospitality category in all respects. A good way of visualizing this is to put yourself at the hotel check-in counter. How would you talk to the people in line? How good are you at solving problems for them? All of this comes into play when you run your pool service business, and developing good people skills is essential. Treating your customers how you want to be treated extends beyond just the pool service company. It all boils down to relationships. How you want to be treated and how you treat others. Being successful means that customers will refer you to friends and family. One way to gauge your success is by looking at a pie chart of how you land new customers. If over 50% of that is referrals, you are winning. People skills are essential because you are running a serv...